In today's digital age, financial institutions face the dual challenge of enhancing customer due diligence (CDD) while protecting privacy. A great way to verify customer identities is through facial biometrics. Collecting customer faces can streamline verification processes, reduce false positives in sanctions and PEP (Politically Exposed Persons) screenings, and significantly improve security. However, the challenge many institutions face is the lack of sufficient customer face data.

To address this, here are some creative and effective methods that financial institutions could use to collect customer faces in the best possible manner, while ensuring customer consent and privacy:

1. Take a Live Selfie Booth
   Setting up live selfie booths at branch locations or during events can encourage customers to take a selfie on the spot. This ensures real-time matching of the customer's face with their provided photo ID, enhancing verification accuracy and minimizing false positives.

2. Free Credit Score Check
   Offering a free credit score check or similar incentive for uploading a selfie can motivate customers to voluntarily provide their face data. This enhances the institution's verification capabilities while offering a valuable service to the customer.

3. Interactive Onboarding
   Incorporating an interactive step during the onboarding process where customers take a selfie or upload a profile picture ensures face data is collected early. This step helps streamline future verifications and creates a seamless customer experience from the beginning.

4. Reward Points
   Offering reward points to customers who complete their profile, especially those who upload a picture, incentivizes voluntary face data submission. This not only enhances verification capabilities but also promotes customer engagement and satisfaction.

5. Photo Contests
   Running photo contests or campaigns where customers submit their pictures for a chance to win prizes provides an engaging way to collect face data. This method promotes customer interaction and loyalty while collecting valuable biometric data.

These methods balance security, user convenience, and regulatory compliance, ensuring that financial institutions can enhance CDD without compromising customer privacy.

Embracing biometrics for screening is the way of the future, and early adoption can provide financial institutions with a significant competitive advantage. By integrating these innovative methods, financial institutions can build a more secure and efficient system, ultimately benefiting both the institution and its customers. To get started using face screening and search, contact Regulo today.